remove bomgar representative console from all profiles

You can also activate and require two-factor authentication from your users:Īdministrators can require that users enable two-factor authentication on their accounts. The next time you login to /login or the representative console, you will be required to use two-factor authentication. Once the screen refreshes, it displays a confirmation that two-factor authentication is now enabled for your account. Enter your password and the Authy app numeric token, and then click ‘Activate’. Once the app successfully captures the QR code, it generates a numeric ‘token’. This can be useful if the QR code is not displaying properly or if your device is having issues capturing the image. When ready, click ‘Done’.Īlternatively, you can type in the alphanumeric code that appears under the QR code. Click ‘Add Account’ at the bottom of the screen. You’ll be prompted to hold your phone up to your computer to ‘Scan QRCode’ and capture the QR code on the Bomgar site. Once the QR code is captured, Authy will display your Bomgar account key. To capture the QR code, launch Authy on your device. The window changes to display the Bomgar QR code and explains your next steps. Under Two Factor Authentication, click Activate Two Factor Authentication. To get started, log into Bomgar, and go to /login > My Account. Links to download and install are seen above.

While Bomgar also has authentication services via email, this guide covers how to enable 2FA using Authy. Before you begin, make sure to have the Authy app on your smartphone. Locate 2FAĭepending on the security settings of the Bomgar client, users may have the option to activate two-factor authentication on their own for their Bomgar account. Although they work in similar ways, Authy is more feature-rich and allows for multi-device syncing, cloud-backups, and easier account recovery should you change or lose your phone or device. Read more information on the features of Authy here. Important: If any sites prompt you to use Google Authenticator for two-factor authentication, note that you can always substitute the Authy 2FA app instead. Install Authy on your device by searching for it in your device’s app store. It enables you to have a single mobile app for all your 2FA accounts and you can sync them across multiple devices, even accessing them on the desktop. The best way to manage all your 2FA accounts is to use the Authy app. How to enable 2FA for Bomgar Install Authy

Remove bomgar representative console from all profiles